I am pained by the following text I received after asking a question regarding my cell phone bill:
This is Att. In regards to double billed minutes it shows you wasn't double billed.
Seriously? This is the best AT&T can do?
If you're going to allow your practically illiterate employees to communicate with your customers via text message, you might want to consider helping them with the ampersand characater and adding grammar and spell check features. As a side note, I'd appreciate that tremendously so I can stop sending text messages to my boss asking her to "dmail" me things.
The Cranky Princess